Last updated: October 25, 2026
These Terms govern your use of sproutn.ca and the applications Seed, Sprout, Develop, Roots and Harvest, together the Service, operated by Sprout'n. Our Privacy Policy forms part of them. By creating an account or using the Service you agree to them. If you do not, do not use the Service.
You must be at least 16 and able to form a binding contract. If you are using Sprout'n for a company, you confirm you may bind that company, and "you" means both you and it.
Keep your credentials secure and tell us promptly at chris@sproutn.ca if you suspect unauthorised access. You are responsible for activity under your account. Information you give us must be accurate.
Current pricing is $25 per month for your first 6 months, then $50 per month, or $300 for a year paid up front during the introductory period and $500 per year after it. An account that goes past the included allowances may move to Suite Scale, at $65 per month or $650 per year. That move is optional and takes effect only once you have accepted it. All prices are in Canadian dollars unless stated otherwise at checkout, and exclude any sales tax we are required to charge.
The increase after six months is part of the deal, not a surprise in it. We will show both prices together wherever the first is advertised, state the renewal price and date on the signup screen, and email you before any step up or renewal takes effect. Subscriptions renew automatically until cancelled. You may cancel at any time from your account, effective at the end of the period you have paid for. We do not prorate partial months, and annual payments are not refundable except where consumer law in your jurisdiction says otherwise.
We may change prices. For existing subscribers we will give at least thirty days' notice by email, and the change will not apply before your next renewal.
The subscription is Seed, Roots and Harvest. Sprout and Develop are services rather than software: sampling, manufacturing, tooling, freight, duty, photography, design and development work. They are quoted and contracted per project, separately from this subscription, and carry costs we do not set, including per unit costs paid to manufacturers and freight providers, and our own project management time.
Where you have a services engagement with us, access to the Sprout project portal is included in that engagement at no additional charge. No part of a services quote is governed by the subscription pricing above, and nothing in a subscription entitles you to services work.
We send service email about your account, your subscription and material changes to these terms or the Privacy Policy, and you cannot opt out of those while you hold an account. Marketing email is separate and optional. We send it only if you ask for it, and every one carries an unsubscribe link that works. Creating an account does not subscribe you to anything promotional.
What you upload is yours. Receipts, ideas, figures, supplier terms and everything else remain your property. You grant us only the licence needed to run the Service for you: to store your content, to process it, and to transmit it to the providers named in our Privacy Policy so that features work. That licence ends when you delete the content or close your account, subject to the retention periods set out there.
We do not use your content to train AI models, and we do not permit our providers to. We do not sell it.
You confirm you have the right to upload what you upload, and that doing so does not breach anyone's rights or the law. Do not upload anything unlawful, or anyone's personal data that you have no right to share.
This section matters more than any other and we would rather you read it than agree to it.
Sprout'n is software, not an accountant, bookkeeper, auditor, tax adviser, lawyer or financial adviser. Nothing it produces is accounting, tax, legal, investment or financial advice, and no professional relationship is created by using it. Roots does not file your taxes and does not tell you what is deductible, because tax treatment differs by province before it differs by country. Have a qualified professional in your jurisdiction review anything that matters.
Roots is an insight layer over your own data. It does not replace your obligation to keep proper records, and you remain responsible for the accuracy of anything you file or submit.
Receipt extraction, idea scoring and the text the apps generate are produced by AI models that can and do make mistakes. They can misread a figure, misjudge a market, or state something confidently that is false. We have designed against this rather than around it: receipts are confirmed by you before anything posts, arithmetic is checked against the printed total, Harvest withholds a reorder date when its own interval is too wide to act on, and the apps say "we cannot judge this" instead of guessing. None of that makes the output correct. You are responsible for checking anything you rely on.
Days of cover, reorder dates, cash projections and validation scores are estimates derived from historical data and from assumptions you supply. They are not guarantees, and real outcomes will differ. Decisions you take on the basis of them, including ordering stock or spending money, are yours.
We aim to keep the Service running and do not promise it will be uninterrupted or error free. We may change, suspend or discontinue features. If we discontinue something you rely on, or close the Service, we will give reasonable notice and a way to export your data.
Connecting Stripe or Shopify is subject to their terms as well as ours. We are not responsible for what they do, for changes they make to their APIs, or for data that is wrong at their end. If a provider revokes our access or changes what it will give us, features that depend on it may stop working.
We may suspend accounts that do these things.
The Service, its design and its content, excluding what you upload, belong to Sprout'n. These terms grant you a limited, non-exclusive, non-transferable right to use it while your subscription is active.
To the fullest extent the law allows, the Service is provided as is, and we exclude implied warranties of merchantability, fitness for a particular purpose and non-infringement.
We are not liable for indirect or consequential loss, lost profits, lost revenue, lost data, or losses arising from decisions taken on the basis of the Service's output. Our total liability in any twelve-month period is limited to the amount you paid us in that period.
Nothing here excludes liability that cannot lawfully be excluded, including for fraud, for death or personal injury caused by negligence, or rights you hold as a consumer under the law of your own country. If you are a consumer, your statutory rights are unaffected, and some of the exclusions above may not apply to you.
You may close your account at any time. We may suspend or terminate for material breach of these terms, with notice where it is reasonable to give it. On termination your right to use the Service ends; your data is handled as described in the Privacy Policy, and you may export it before you go.
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, and the courts of Ontario have jurisdiction. If you are a consumer resident elsewhere, this does not deprive you of the protection of mandatory laws of your own country, and you may bring proceedings where your local law entitles you to.
We may update these terms. For material changes we will email account holders at least thirty days beforehand. Continuing to use the Service after a change takes effect means you accept it; if you do not, cancel before then.